After migrating (moving the Dropbox to a secure MacOS location) the application is constantly syncing. I tried them and Dropbox is working fine on my computer until now. It seemed the PC app got stuck syncing and going nowhere. Way 3. This thread is closed due to inactivity. The dropbox app on my Windows 10 computer is download the sync files at kb speeds. Once this completed, it appeared to go into a full-on sync mode, indexing thousands of files and downloading thousands more (my total dropbox footprint is ~17k files, 600 GB of data). Other files seems to be syncing, just a little slower than usual. Certain applications (like firewall, security, or antivirus software) could be causing the Dropbox desktop app to quit or crash. 1 Mbps every minute or so). Status stuck on "Downloading 3 files (1 KB/Sec, 1 Sec) - Dropbox 90. Hi, I've been using Dropbox for years without issues, but on my new Windows 11 PC, the app is stuck in "Indexing" status - no files are synched, downloaded, or uploaded. 1. There is no throttling imposed by ISP, so the slow upload speed and a terrible sync issue has to be fixed by Microsoft. . I am ready to drop DropBox and look for other alternatives. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Note: you can only select folders, not files, so if you're grabbing a few files out of a long list, move the files you need into their own folder and then sync that folder. The Dropbox desktop app may take longer to sync or may get stuck syncing after updating to macOS 14. I have tried to get some help and 3 different reps have given solutions that only made it worse. 6 GB of files in this folder. I have the "Dropbox Plus" subscription and I run the client on 4 computers. . No sync issues. Still stuck "downloading file list". Unfortunately though, after getting everything setup and starting Dropbox I was stuck with the message "Syncing. Well, the dropbox notification is turned on, now you can see whether the files in dropbox are sync with Windows 10 or not. Navigate to the Dropbox website, log in with your account, and upload files to the cloud. Step 1: In Windows 10, go to Settings > Apps to enter the Apps & features interface. But nothing at all shows up in my "sync queue"—it just says "checking for updates" perpetually. Turn on suggestions. I have been copying the same files to my desktop, modifyinig them and copying them back and doing the same on the surface pro for the last couple of weeks. Delete the Dropbox folder. While holding the Space bar key, click "Fix Hardlinks". I contacted the support using Phone, Chat, Email, it has been 'escalated' to a differen. . but I use a MAC with an operating system Ventura 13. 5399) isn't syncing properly since yesterday. Ive been using Dropbox for several years but a few months ago set up another mac which syncs to the same dropbox account. I have tried unlinking and relinking, restarting my computer, restarting. So, you should adjust Dropbox settings by following the steps below. Sync files across devices and platforms. Nothing has worked. I have minimal file storage in use (Basic account, 748MB used) and no file has been changed since yesterday. It has some form of integration with Dropbox to allow it to share data between my Android phone and tablet. com they are added to the indexing queue of the. 1. Format the drive your dropbox is on. (Send it to Trash if you'd like) Also delete the . Find Cloud Sync 3. Select Preferences. Hi, I have been trying to sync my files locally to dropbox, but see these 149 files to be synced for a few days. This time, I had successfully downloaded my whole Dropbox folder. Select 'Preferences' & then navigate on the 'Account' tab. Installs & integrations, Syncing & uploads, Managing sync settings, Sync. Step 1: Right-click Dropbox icon on your computer to tap the gear icon, then press Preferences. You should definitely submit a support request to Synology, so they know people are having issues as I have noticed a similar issue where it appears to get stuck syncing. @dwr2482 wrote: Dropbox Stuck trying to upload "My Outlook Data File (1). Also the system icon kept disappearing, perhaps due to some unreported error. Check the box next to Enable LAN sync. 75 GB total storage. Hi Dropbox. Desktop app; Mobile app; Integrations; Features;3. Note: LAN sync is not currently supported on computers running Dropbox for macOS with Apple File Provider. . Explorer | Level 3. My dropbox has been syncing and backing up for an hour now and I can't access my files while its doing this, this has never happened before, what's going on ? My computer. and I don't want to resync all my files agan. Expand Disk. If you running the latest version of Synology Cloud Sync and Dropbox, and still cannot fix the problem, please restart the Synology Cloud Sync software. Dropbox accounts with a large number of files may take longer to sync. Seriously. Go to solution. What should you do to fix it? This article has compiled 5 effective solutions to get your Dropbox back to normal. This is a known issue outside of Dropbox’s control. Go to solution. . Click the Manage button. com and not in my app. Exiting and restarting is useless. The sync locks up about once a day. Hi, I got an issue with phone not synking to the computers dropbox untill I restart Dropbox on the computer. I have checked the Help page and followed all options to fix - Reinstall desktop app, unlink & relink device,. Thank the lord they didn't ask me to make sure my monitor is plugged in. For more detail. Head to the Sync tab and choose Sync PC to Public Cloud. Wait a few moments and then repeat the same steps to. Support told me having ca. Hi there, I am using dropbox on a Macbook Pro from 2017. Turn on suggestions. It states that it is Indexing 1 File, Syncing 56 files, and Downloading 106 files. 107. To see if this is the issue, follow these steps: A. What is showing on the Dropbox website is correct but what is showing on the app/on my computer is out of date. But these 28 remains there a never sync. Welcome to LinuxQuestions. Dropbox learn; Contact support; cancel. Whatever the cause, the most important thing is to solve Dropbox sync issues by soon. Windows app stuck displaying 'Syncing ### files'. The syncing may take a long long time，and when I restart my MBP，it starts over again and again and again. Select the sync direction, either one-way or two sync, press Next and click Apply to relink the Dropbox account. #4. You can also upload files with the Dropbox mobile app. 2) If it is stuck on a specific file, use LockHunter (3rd party app) to see what is is using the file. I don't see the 'import' tab mentioned elsewhere in the forums. I opened my laptop just a few days after working solely on my PC. Select the Action dropdown and choose Stop 4. dropbox folder. 7) When Dropbox has finished installing, during the initial setup and sign in process, apply any Selective Sync settings you may have had prior to the reinstall and select the Dropbox folder location (if not in the default location). 1. " (ellipsis) next to any folder. The only solution is to quit the application, and reopen it. If you click on the small Dropbox icon in your menu bar (next to the time), you’ll get a pop-up window on which you can click the little folder icon to open your local Dropbox folder direc. I have restarted Dropbox and restarted. I'm on a MacBook Pro running 10. What is showing on the Dropbox website is correct but what is showing on the app/on my computer is out of date. Unfortunately, there is no ‘summary article’ to. - Looking for any file names that have unsupported characters in them. - Deleted CacheReply. . Last time it took me more than 3. Fix The Hardlinks In Dropbox On Your Computer. I am only using 16% of the space available on my dropbox account. Add files and folders to your Dropbox account. Hello Dropbox Support, One of our clients is having issues with syncing from the website to app. Many are now only available through dropbox. The problem is intermittent and random. This is what I've tried: Link / unlink Restart Uninstall - restart - reinstall Reinstall again Unlink my computer from device list on the website Delete the . however if you don't let Dropbox finish before doing something else (like adding more files or using the computer for other tasks) or. Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Have you closed Outlook? Dropbox can't sync a file while another application has a lock on it. ”. I completed that, but still get the same problem. 3. 12-04-2018 07:53 AM. . If it does, you can reconfigure. Hi All, A week or so ago dropbox got stuck syncing. I have the "Dropbox Plus" subscription and I run the client on 4 computers. Unlink OneDrive Account. English (United States) Log in or sign up. Use The App Troubleshooter To Fix Dropbox Sync Issues. A couple of days ago I noticed that my Dropbox sync was "downloading 11 files" for a long time. Rename Your Files To Fix The Dropbox Sync Issue. I suspect there's a specific file or folder that is holding up the sync, but I don't know how to find which one it is. For a few days now, whenever I hover my mouse over the Dropbox menu bar icon I see a beachball and can't do anything at all with it. I have an installation of Dropbox on Windows 10 whose sync process is consistently freezing after a day or so of runtime. Way 3. My support ticket is #10211177 I'm on an iMac with High Sierra. 3. She has 130 files downloading for multiple hours, and appears to have made little to no progress. Wait a while then repeat step 2. Nothing has worked. To enable selective sync, select the Dropbox icon from the menu bar. Step 2: Click on the “ Bandwidth ” button. DROPBOX WAS FREAKING PAUSED. In the search box, type “ Find and fix network problems . I recently reset my windows 10 installation, after which I reinstalled dropbox, and since have been unable to use it. I have not experienced problems like others with dropbox not starting up, but whoever I have dropbox sync something it is either perpetually indexing or downloading it . 06-13-2018 06:36 PM. These are the steps I’ve taken to try to fix this issue: Quit Dropbox and restar. Hi , Thanks so much for the response! I actually just figured it out. Continue. I got a message asking if I want to replace the file duplicates (which meant the files were in. I've got Dropbox v184. I have noticed for the last two days that the DropBox desktop icon is constantly syncing three files. It's stuck for days now. Look for the Dropbox process in the list. Return to the Finder and move the file from the Desktop back to its previous place in Dropbox. May. Deleting files from the Dropbox folder, even though it will be stored under your own user space in Windows/Mac/Linux, will sync to the site and delete from his Dropbox account. There are some useful features in Settings to set up: Scheduler helps you to sync files at the time that you customize (daily, weekly, monthly,. While holding the Space bar key, click "Fix Hardlinks". She has 130 files downloading for multiple hours, and appears to have made little to no progress. I had a problem where my (Windows desktop) dropbox was stuck syncing 43 files for 2 days meaning nothing else was synced up or down during. Probably worth mentioning that my desktop computer, running Windows 7, is handling Dropbox perfectly. I had to restart the Dropbox App that was stucked at 311Gb of syncing and, when I did it, it reached 690Mb in few seconds, but stucked again, and now for good. It’s working on 2 other computers/phones w/o any problem Went for forum for solutions and based on found info performed/tried/checked next steps: Stability internet connect. If I add files to dropbox. There must be someone there with more than a basic understanding of the application, but they are not making that person available to s. While holding the Alt+H keys (Windows/Linux) or Option/Alt key (Mac), click "Fix Hardlinks". It still has the best support for apps syncing their data on mobile devices. Make sure the Dropbox desktop application is running. or. com. Alt-H on the Windows Dropbox preferences Account tab and Fix Permissions and Fix Hardlinks; no effect. Dropbox has been stuck for several weeks on 39 files syncing. 3. I am using Dropbox 3. Go to the gear in the Notifications panel. Running Win10, dropbox version 12. Right-click all the options of Dropbox under the Processes tab, and then click End task. In the meantime i can barely use it for professional matters. But the syncing doesn't end. Cloud file sync is available on multiple devices and platforms, from Windows and Mac to mobile devices like iPhone, iPad and Android via the Dropbox mobile app. Message "syncing 2 file". pgn file shown below). If that’s what bothers you, apply the solutions from this article. Open Settings on your Windows 11 by pressing Windows + I shortcut key. 7MB of 29. Then restarted the MacBook Pro, and restarted the. Next, click on your Profile Picture. I used to be the biggest DropBox fanboy -- my work is. Make sure the Dropbox desktop application is running. I use Dropbox Business on Mac Ventura 13. 4. I've rebooted the bomputer sereval times. I am having the same issue with my new comptuer that is trying to sync with dropbox and downloading all of the online files to my local computer. I tried restarting the computer, removing and re-installing the app, clearing the cache, and all at once. . Some days ago my Dropbox stopped to sync files, so I did an advanced reinstall on my Mac (OS Ventura 13. It continually reports it's uploading only 392 file but there's actually one million files to sync (re-index actually). Next, specific source and destination folder respectively in Synology NAS and Dropbox. Go to solution. Curious I looked at what it was trying to sync and it was a random file. On another thread I found the suggestion to sign out and sign in again. Click Resource Monitor under the performance tab. Step 5. Several camera pictures were taken from my phone have been uploaded to the cloud network but unable to sync my desktop and download them. Dropbox not syncing certain files. Here, unselect any unnecessary files. sync everything as offline only/start fresh. I logged out of dbox online then closed and opened dbox desktop. . What. Dropbox reports 'Syncing' but there is almost no Dropbox network activity in the windows task manager (0. Ive been using Dropbox for several years but a few months ago set up another mac which syncs to the same dropbox account. I modified Здравко's most recent command to look like so: find ~/Dropbox/ -name . Running Win10, dropbox version. I've reached out to support several times and none of the solutions have helpe. Walter. dropbox -prune -o -name . On Recent Activity all files status is with green mark ( Syncronized-Updated ). Hi Dropbox. 4) Deleted the AppData/Local/Dropbox folder after making a backup copy of that. Windows app stuck displaying 'Syncing ### files'. 2 on my MacBook. I have been a long time Dropbox user and was considering switching to iCloud for everything so that I could get rid of dropbox. In addition, Dropbox files won’t open that are showing on other computers, so you need to close all files on other computers to make sure Dropbox file sync works properly. As soon as I closed Eclipse Dropbox would resume syncing. - Full Sync happens also very often (and following indexation), usually resolved in a day, but it gets stuck a lot = many hours trying to debug. Don’t worry about it. My computer is connected to the internet so I don't know what the issue is. " Go to the "Account" tab. Go to solution. I have tried deleting app and reinstalling. My Dropbox folder is on a 3TB external drive, it recently got full so I changed to a new 5TB and the first sync (although it took a while) was fine. For more info on available support options, see this article. The tool output looks fine. The app might need to sync for a while after doing this, so please just keep an eye out for any progress. When the account is suitably empty, you can relink your Dropbox desktop. Tried restarting app. We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H on the account page. . . Hey , welcome to our community! It sounds like used Finder to look for the file that the sync was stuck on. sync_engine_boundary. It doesn't sync any file. While this can be time consuming, it would prevent the desktop app from syncing deletions as well from its end. I have checked that Dropbox is synchronizing on the background but I am not so sure it works fully properly. Hey , welcome to our community! It sounds like used Finder to look for the file that the sync was stuck on. - Restart dropbox. I am a paying customer and very frustrated with Dropbox. Now for the past day it seems to be stuck at this 900-file level. Note: You can use the search bar in the top right to find the file or folder. It's now back to normal and syncing properly. The syncing process is going on and on with no progress. I need to rely on the basic function of Dropbox and pay for this, but it does not work with the beta anymore. The only thing that solved our problem was: 1. dmathes. Bring your photos, docs, and videos anywhere and keep your files safe. . 1 Mbps every minute or so). . My support ticket is #10211177 I'm on an iMac with High Sierra. Every day I must force quit and reboot several times the dropbox app, then pause/resume sync until it starts syncing files. #3. Dropbox has been stuck for several weeks on 39 files syncing. Name your sync task, select files from your Windows PC as the source, and choose a OneDrive folder as the sync target location. 0 Likes Reply. I already posted on the Dropbox Forum about it, but it's been 2 days and I haven't gotten a reply. I have had similar issues occasionally and have found that renaming/deleting certain problematic files usually fixes the problem. Dropbox learn; Contact support; cancel. Stuck at "Syncing 390 files" forever. My Dropbox app has been stuck syncing for a number of days with 4000 odd files to go. Last time it took me more than 3. Reinstall your Dropbox app. So strange! Thanks again, Krista It's stuck for days now. 426) of the app everything is back to normal but the app keep updateing by her. . 3) Select the Account tab. Just last night it stopped updating. 3) Uninstalled Dropbox. however if you don't let Dropbox finish before doing something else (like adding more files or using the computer for other tasks) or. sync everything as offline only/start fresh. But it's stuck at here for nearly a day now. In the meantime, I have been getting emails from Dropbox to move to the latest version with deep macOS integration. 426) of the app everything is back to normal but the app keep updateing by her. We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H. Subscribe. Click here to learn about selective sync . however if you don't let Dropbox finish before doing something else (like adding more files or using the computer for other tasks) or. Click the Bandwidth tab. I reinstalled software, I relinked the account. Unsyncing my PC to my Dropbox account then resyncing. "Fix hardlinks". Which I did. Right-click the Dropbox icon to select the Quit Dropbox option. Once I feel up to the "challenge" allowing Dropbox to move the folder to the new MacOS "secure location" and the syncing issue (presumably) returns, I will most definitely submit a screenshot. Ventura, Dropbox and "double" syncing issues. Locate the file or. The number only changes when there is other things syncing. Then press the “ OK ” tab. Dropbox is stuck on a file I deleted. At this point, I can't open files directly from their "location" on my computer, but I can copy and paste them to the desktop to work on. This has been true for any Dropbox version going back about 1 year from the date of this post. After the sync gustavo seemed like to have lost its Dropbox index or wanted to refresh it fully (no reason for it, only a little files where updated trough the other computer). I viewed the link you helpfully provided to the Dropbox article titled "Troubleshoot Dropbox syncing issues. 43] I've used Dropbox for years, but now that I've upgraded to Mint 20, it doesn't seem to be working right. Configured all systems permissions. Select 'Preferences'. The menu bar shows that the app is syncing, but it has been this way for days/ weeks now. so something is broken). Today I noticed that nothing was syncing from this computer, and it was still stuck on "downloading 11 files. If you do come across it again, don't hesitate to let us know. Choose "Preferences. 5. As for your previously backed-up folders, you should be able to move them back to their original locations if needed. The files that need to sync and download are changes my team has made since it began indexing and got locked up. After changing the smart sync options inside the app, it updates quickly but then becomes stuck on one or more files. To opt out of early releases: Log in to dropbox. Dropbox says everything will be done in a few minutes, but the sync upload bar doesn't progress. I had to restart the Dropbox App that was stucked at 311Gb of syncing and, when I did it, it reached 690Mb in few seconds, but stucked again, and now for good. Locate the file or folder you'd like to check. Select the Account tab – Press Alt + H keys together, and then from the options mentioned, click on Fix Hardlinks. 12-13-2021 01:40 PM. the processing is done in non Dropbox folders, and once copied out, they are moved to a sub folder in Dropbox. Look at the sync icon next to the file or folder. We have summarized some frequent ones: Computer hard drive space or Dropbox cloud storage is not enough to store the synced files. Fixed an issue where sharing or un-sharing a folder on Dropbox server, the folder might have a small chance to be deleted then re-downloaded to Synology NAS. Have a great rest of the week!Press the Ctrl + Shift + Esc key to quickly open the Task Manager of the computer. Under the Sync tab, click Sync PC to Public Cloud. But note that I have only 21 total files (contained in four (a couple nested) folders and changing only one of the files resulted in the synchronization. It'll get into a state where it says it's syncing a few files, but it's just stuck and accomplishing nothing. Try it. Except for the above problem, you could also the similar situation, like Dropbox stuck syncing for days, Dropbox stopped syncing, etc. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 11. Says syncing 42 files, forever. Finally, click Start Sync to sync files to OneDrive from your PC directly and avoid OneDrive stuck looking for changes forever. On dropbox. One thing you could try is Restarting the CloudSync processes. Once you sync your files with Dropbox, you can access and manage them everywhere you use Dropbox. Dropbox keeps indexing – It’s also common for Dropbox to get stuck indexing. Folder is empty except for the . I uninstalled and reinstalled Dropbox (which takes several days as my system has a million total files, which I selective synch to my computer). I stopped the Dropbox application by. Too much cache will lead to the Dropbox upload stuck issue as well. 2- Deactivate the antivirus. Select the files/folders you want to upload to Dropbox. It explains how you can store your files in Dropbox and sync them between your devices. She has 130 files downloading for multiple hours, and appears to have made little to no progress. 0 You may see a “stuck syncing” notification. I already tried to restart the desktop, restart the app, clean the program cache, double checked the internet speed (500mb/s download and 100mb/s upload), bandwidth (don't limit), paused the antivirus, but unfortunately the sync continues stuck. dmg file from step # 2 and double click the Dropbox icon to install Dropbox. Reinstalled or upgraded Windows/OSX/Linux - Rare, but when doing a re-installation or an upgrade can cause the Dropbox folder to be changed or reverted to an. If the above steps don’t resolve your issue, please repeat steps 1 to 5, but at step 6, this time click on the “Fix Permissions” button. The more I removed, the more "Downloading" stuck files added up. Switch to Another Browser. But nothing happens. Exasperated, I removed a large mixed-state folder from local sync that I suspected was the problem. Solved. Try it. Click on the Bandwidth tab.